Dealer & distributor ordering portal

The problem with orders by phone and WhatsApp

When dealers order by calling, messaging or emailing, someone in your office types every order in again. Prices and schemes are checked by memory, mistakes surface at dispatch, and dealers keep calling to ask where their order is. As the dealer network grows, so does the time spent on calls instead of sales.

What a dealer portal changes

• Dealers order when it suits them, from a phone or computer, with their own prices and active schemes applied automatically.
• Your team stops re-typing orders. Orders arrive complete, checked against stock rules, minimum quantities and credit limits.
• Fewer status calls. Dealers see order, dispatch, invoice and payment status themselves.
• Clear numbers for sales. See which dealers, areas and products are growing, and which have gone quiet.

What we usually build

• Dealer accounts: each dealer or distributor with their own login, addresses, price list and credit terms.
• Catalogue and ordering: products with sizes, packs and images; quick reorder of past orders; carts saved as drafts.
• Schemes and pricing: dealer-wise prices, slab discounts and running schemes, managed by your team.
• Approvals: orders above a credit limit or below a minimum go to the right person before they are confirmed.
• Dispatch and invoices: dispatch status, courier details and invoice copies; data can be sent to your accounting software.
• Ledger and payments: outstanding amounts and payment history, with online payment if you want it.
• Salesperson app: your field team can place orders on a dealer's behalf during visits.
• Reports: orders and sales by dealer, area, product and period.

We plan the full system in discovery, then build it in modules, usually starting with dealer logins and ordering.

Ready-made or custom?

If you mainly need your catalogue online with quotation requests and simple online orders, Facet Shop may be enough and is quicker to start. A custom dealer portal makes sense when each dealer has different prices or schemes, when credit limits and approvals matter, or when orders must flow into your existing software.