Privacy policy
This policy explains what personal information Mittal Consultancy Services ("we") collects through mittalsoft.org and how we use it.
What we collect
When you fill in a form we receive the details you enter, such as your name, email address, phone number, company and message, and the page you sent it from. Our server also keeps standard technical logs (IP address, browser, time of visit) for security.
How we use it
We use your details only to reply to you, arrange a demo or prepare a proposal you asked for. We do not sell or rent personal information.
Cookies
The site uses a cookie needed for security. Analytics cookies are used only if you accept them in the cookie banner.
How long we keep it
Enquiries are kept for as long as needed to deal with them and for our business records, then deleted.
Your choices
You can ask us for a copy of the information we hold about you, or ask us to correct or delete it, by writing to info@mittalsoft.org.
Facet: social media connections
Facet is the website platform we provide to our clients. A client can connect its own Facebook Page, Instagram business account, LinkedIn company page or X (Twitter) account to its Facet website, so that the website can publish the client's own articles to that account.
What we store. The account's name and ID, and the access tokens Facebook, Instagram, LinkedIn or X give us when the client connects (stored encrypted). For each post: the text, the image we create for it, and the ID and link of the published post. We read only the connected account's own name and ID; we do not read or store messages, comments, followers, likes or any information about other people.
How we use it. Only to publish the posts the client approves (or has chosen to publish automatically), to show the client its posting history, and to check once a day that the connection still works. We do not use this data for advertising or analytics, do not use it to train AI models, and do not sell or share it with anyone, except Meta, LinkedIn and X themselves when publishing.
How long we keep it. For as long as the account stays connected. When the client disconnects the account in its website's admin (Social accounts → Disconnect), the tokens and the posting history are deleted at once. Posts already published stay on Facebook, Instagram, LinkedIn or X until the client removes them there.
Deleting this data. A client can delete it at any time by disconnecting the account as above, or by removing our app in Facebook (Settings → Business integrations), Instagram (Settings → Apps and websites), LinkedIn (Settings & Privacy → Data privacy → Permitted services) or X (Settings → Security and account access → Apps and sessions). Anyone can also ask us to delete it by writing to info@mittalsoft.org; we do so within 30 days and confirm by email.
Facebook and Instagram are provided by Meta Platforms, LinkedIn by LinkedIn Corporation, and X by X Corp., under their own privacy policies.
Changes
We may update this policy; the current version is always on this page.
Last updated: 12 November 2026.